What our Customers are Saying!

“Very reliable. We would use your service when our carpet needs it again. I am very happy with the friendliness of the young men that cleaned the carpet and the good job they done. I enjoyed the chance to see the two young men that done the cleaning and the fact that they were friendly and gave us a chance to see the results of their work. ”
-Betty Barickman, Belpre

“They do an excellent job. Service personnel were courteous and professional. Explained everything my husband and I had questions about. Had several stains in family room, they came right out.”
-Vicki Fielder - Parkersburg

“We have had our carpet cleaned twice by your company. They do a thorough job and I am very happy with their work. On one occasion, they came out on a Saturday which was very convenient for me and they did a great job. The difference in New Way’s process makes on the color of our carpet is a great benefit.”
-Aubrey Bartlett, Parkersburg

“Excellent results!! On time, reliable, reasonable price. I am very pleased! Spot cleaning and the price. They got stains that I didn’t think would come out. Carpets look brand new!! Reliability! Expertise. 2 Kids, 2 cats, a dog & husband, But I have clean carpets!!!!  I will be calling soon to have my beauty salon carpet cleaned.”
- Kim Guots, Parkersburg

“This is the first time I used you to clean my carpet and it was great. Very happy with the whole procedure. I am elderly so the men moved my furniture, etc. I was happy the carpet was almost dry by the time your men left. Gentle man who did the work very quiet and went about their job right away.”
-Loan Schleihave, Parkersburg

“Very good job! Overall looks nice and did not take long. The Carpet not only looks clean and fresh, it feels clean. Everything went great and the flower was a nice touch.”
-Sue Castin, Vienna

“Dear Bob,
What a nice gesture to be chosen Client of the Month! It has been such a pleasure to work with you all of these years. I can always depend on high quality work and you have always responded to our emergency quickly. We appreciate all you have done for us. Our family will enjoy going to The Olive Garden and we Thank You for making us feel special.”
-Your Friend, Janet Azinger, Vienna

“We have used not only your carpet cleaning services many times, but also the SuperMaids services and have been very happy with the service. We certainly will continue to use these services and recommend them to our friends. Thanks again for your help.”
-Barbara Allman, Vienna

“Thank you for the extraordinary services when our home flooded it was very distressing. I cannot express how nice it was to be able to leave town in the face of disaster, leave the clean up to someone else and come home to a dry house. Your services are beyond compare. If you ever need a recommendation, be sure to call me. I cannot say enough good things about the Quality of service, the integrity of the men who were in my house and the follow-up care and attention.”
-Jane Eakins, Vienna

“You have cleaned my carpet 4 or 5 times and your technicians have always been nice and did a good job. I’ve always been pleased. If I hadn’t been pleased they would have only been here 1 time. Your company was able to take the smell of dog urine out of the hall carpet. Thanks.”
-Karen Wise, Parkersburg

“Excellent. The gentlemen (Scott & Karl) were very professional and pleasant! Did what promised and delivered it with a smile. I would highly recommend your company to anyone. We probably won’ have to replace our couch due to slip up from new puppy and it smells better in the home. Thanks”
-Sharon White, Parkersburg

“Very satisfied with the results. Worked quickly and effectively. Answered questions & gave information asked for. All in addition to cleaning my carpet completely.”
-Patricia Province, Mineral Wells

“I was pleased with everything, especially the fact the cleaning hoses were connected to the truck outside, instead of my water. When I used some of the other carpet cleaning companies, it took so long to dry! My carpet was almost dry in two hours. They gave me a bottle of spot remover & a carnation. Nice! ”
-Sandra Mahaney, Williamstown

“You have cleaned my carpet many time for many years. Excellent job! I appreciate the friendly, polite & knowledgeable servicemen who always seek to please. I had spilled tea on my carpet right after a service call; you came and cleaned up the spot free of charge! I like to read your newsletter many interesting tid bits of info. I also thank you so much for the restaurant coupon that my husband and I enjoyed, what a wonderful surprise in the mail!”
-Pat Howland, Parkersburg

“Thank You Bob, and New Way!!! When our son flooded our upstairs bathroom, we didn’t know what to do. We contacted New Way Carpet Cleaning because they are open 24 hours and we desperately needed help getting the water cleaned up. They came out within a 1/2 hour and were very efficient in getting the water cleaned up and our carpets dried! We were also surprised to find out that they take care of any water damage that needs repaired. Bob had crews in to replace ceiling tiles and fix drywall and paint! We were very impressed with the service that New Way provides and were appreciative with the way Bob follows up on every job that was done in our home. We have recommended New Way to all of our friends because they are professional and do a wonderful job at what they do!!!”
-Sincerely, John and Holly Phares, Parkersburg